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Researching Mental Models

March 23, 2009

To begin with I’ll document the research about user mental models. The two initial sources are Donald Norman and Alan Cooper et al. To set the agenda I will first record Cooper et al’s discourse upon mental models and then Norman’s discourse. I will return to this post as I collate the information from other sources over the next month. I will record the discourse around represented (designer’s) models in a separate post.

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